How to order Smakumi bakes for delivery within Ukraine

This article was first published for the Lana Vegana catalogue on 14 September 2026. This version was adapted for Smakumi on 21 September 2026; product names, recipes and contact details remain the same.

The site lets you build a basket and submit a request to Svetlana’s protected order list. You receive a request number straight away. She personally confirms availability, the actual baking and dispatch date, and the order details in your conversation.

Choose your bakes and quantities

Browse the catalogue, read the descriptions and add your chosen products. Prices are per item or per 100 g, as labelled. For cookies marked “100 g”, quantity 1 means 100 g; quantity 2 means 200 g. In your basket, check each quantity and the products total. You can change quantities or remove anything you no longer want.

To check ingredients or ask a question first, use the “Message Svetlana” button. A general question does not require a prepared order.

Enter your delivery details

Provide your name, phone number, town or city in Ukraine, and Nova Poshta destination: a branch or parcel locker number, or the full delivery address. Check these details before continuing, particularly your phone number and collection or delivery location.

Choose your preferred reply channel. For email, enter your own email address. For Telegram or Instagram, you can add your username. If you do not provide it or your settings prevent a reply, message Svetlana first with your request number; your phone remains a backup contact.

Select “Send request to Svetlana”. This saves your contact details, delivery destination and chosen bakes in her protected order list to process your order. Svetlana can see the request even if you do not open a messenger or email app. Saving does not confirm the order or date. If the connection is interrupted, retry the same request; it will not create a duplicate.

Keep your number and message if needed

After saving, you will see a request number and the complete message for your conversation. Include that number so the request is not entered twice. If needed, choose WhatsApp, Telegram, Viber, Instagram or email. WhatsApp and Telegram can open a chat with the prepared text. For Viber and Instagram, copy the message first and paste it into your conversation with Svetlana. The Email button opens your mail app with a subject and the complete order text addressed to lanavegana.com.ua@gmail.com. You send each chat message or email yourself.

If your mail app does not open or transfers only part of the text, select “Copy message” and paste it into a new email to that address. “Open Gmail” lets you start an email in your browser; you may need to sign in to Gmail. Check that the full text has transferred. Opening the email does not send it automatically.

If a link does not open the right chat, use Svetlana’s contact details on the site. Copying text does not send a chat message or email and does not confirm the order. The request is already in Svetlana’s order list. To change it, contact Svetlana with its number. There is no online payment; agree payment details with Svetlana.

Confirm the soonest available batch

Smakumi bakes and dispatches on Tuesdays and Fridays. Your message requests the soonest available batch. Svetlana personally confirms which products are available and when baking and dispatch will take place.

The dispatch day is not an arrival date. If you are ordering for a particular occasion, discuss it with Svetlana before confirmation.

Check the delivery terms

Nova Poshta delivery within Ukraine is free when the products subtotal is UAH 1,500 or more. For smaller orders, confirm the delivery cost with Svetlana. The basket and prepared message show the applicable delivery condition for your chosen quantities.

When planning a bread order, also read the bread storage durations.