Your Smakumi account: order history and saved delivery details

This article was first published for the Lana Vegana catalogue on 20 September 2026. This version was adapted for Smakumi on 21 September 2026; product names, recipes and contact details remain the same.

You can order from Smakumi as a guest or create your own account. Registration is useful if you expect to return: signing in gives you order history, a way to add previous products to your basket again, and saved delivery details. This guide explains how those features work and why an earlier guest order might not appear in your history.

Creating an account

Open “Sign in / Register”, choose registration and enter your name, email address and password. The password must be at least 14 characters long; enter it again in the confirmation field. Choose a separate password that you do not use for your email or other services.

Follow the message shown when registration finishes. If the sign-in form appears, use the email address and password you just entered. This is an account for the Smakumi website: it does not require your Gmail password. The language switch lets you use Ukrainian, English or Russian.

What appears in your history

Your history shows orders placed while signed in to your account. You can review their items, totals and current status. To include a future purchase, sign in first and then place it through the catalogue.

Guest orders are not linked automatically, even when they use the same email address. To add an earlier order, contact Svetlana with its order number. She will first need to check that the order belongs to you. An email address matching on its own does not grant access.

Saving delivery details

The “Delivery details” section lets you save recipient information and your preferred contact channel. These details fill empty fields in your next order. Always check the phone number, city and branch, locker or address before submitting: you might previously have ordered for someone else or used a different collection point.

Editing your saved profile does not change orders you have already placed. If a particular order needs a new address, give Svetlana its number and the updated details.

What “Repeat order” does

This button adds products available now to your basket at current prices. It does not place a new order automatically. Before continuing, the website warns that it will replace your current basket. Check the products, quantities and total, because availability and prices may have changed since the earlier purchase.

Products that are no longer available may be left out of the new basket. Repeating an order therefore gives you a starting point; you still need to review and complete the order.

Ordering without registering or recovering access

You can still build a basket and provide your order details without registering. Keep the order number you receive so Svetlana can find your request when you contact her.

For help recovering access, message Svetlana. Password recovery emails are not currently sent automatically: access is restored after checking the account owner’s identity. Do not send your password in a message. If you use a shared computer, sign out when you finish.